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PRIVACY POLICY

This policy describes how OLZA MADRID (we, us, our) collects and uses personally identifiable information (personal data) in accordance with the EU General Data Protection Regulation (GDPR).

We are committed to protecting your personal data and respecting your privacy. This policy also outlines your rights in relation to your personal data.

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INTRODUCTION

This policy (together with our Terms of Use) applies to:

  • Your use of our website

  • Your orders of products through our website

  • Our processing of your personal data in general

It sets out how we handle personal data collected from you or provided by you. Please read this carefully to understand how we treat your personal data.

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IMPORTANT INFORMATION AND WHO WE ARE

OLZA MADRID is the controller responsible for your personal data (we, us, or our).

Changes to the privacy policy and your duty to inform us of changes

We review our privacy policy regularly. This version was last updated on 10/10/2024. Any updates will be posted on this page and, where appropriate, notified via email.

Please ensure the personal data we hold about you is accurate and current. Let us know of any changes during our relationship with you.

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THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data, such as:​

  • Contact Data

  • Device Data

  • Content Data

  • Usage Data

  • Profile Data

We do not collect any financial information (e.g., bank account or debit/credit card details) as such data is handled by our payment service providers.

We may also collect and share aggregated data, which is not considered personal data as it does not reveal your identity. However, if aggregated data is linked to your personal data, it will be treated accordingly.

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HOW IS YOUR PERSONAL DATA COLLECTED?

We collect personal data from:

  • Information you provide: When creating an account, shopping, or corresponding with us.

  • Information we collect automatically: We collect Device, Content, and Usage data through cookies and other technologies (see our cookie policy).​

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COOKIES

We use cookies and/or other tracking technologies to distinguish you from other users and improve our website by analyzing usage patterns.

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HOW WE USE YOUR PERSONAL DATA

We use your personal data in the following ways:

  • To perform a contract with you (e.g., process your orders)

  • Where necessary for legitimate business interests

  • To comply with legal or regulatory obligations

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PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We use your data to:

  • Register you as a user for product orders (legitimate interest: verifying users and order records)

  • Manage our relationship, including notifying you of changes to orders or terms (contract performance, legitimate interests, legal obligations)

  • Email you about products, events, or promotions (marketing to existing customers, with an opt-out option)

  • Administer and protect our business and website (troubleshooting, data analysis, etc.

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DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with affiliated businesses and service providers (e.g., payment services, web hosting). Such third parties are subject to contractual safeguards.

In the event of a business sale or acquisition, personal data may be transferred to the buyer or seller.

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INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the European Economic Area (EEA).

 

DATA SECURITY

We store your data on secure servers and take precautions to prevent unauthorized access or loss. You are responsible for keeping any passwords secure.

 

DATA RETENTION

You may request that we delete your personal data. In some cases, we anonymize data for research or statistical purposes.

 

YOUR LEGAL RIGHTS

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to data processing under certain conditions

  • Request restriction of processing

  • Request the transfer of your personal data to another party

You can exercise these rights by contacting us at olza.madrid@gmail.com.

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